FREQUENTLY ASKED QUESTIONS
Our website uses the MD5 fair play control (FPC) option. This special algorithm allows to demonstrate to the user that the result of each case opening is random. The user can reliably make sure that the work of the randomizer is not affected from the outside. MD5 FPC is the invention and property of RSA Data Security, Inc.
We accept payment on this website to our identified accounts. Full account identification is issued to stores only after a personal meeting at QIWI partners’ points or QIWI Bank CJSC’s additional offices and after a full check of the store.
We accept payment via most payment methods, including bank cards, by implementing the payment via the biggest payment systems, Free-Kassa and LiqPay. A verified account means that we have passed a full background and store check before being added to the payment system.
I have money on my Steam account, but now they are not displayed. Why?
Steam Money are not appropriate to this site. You should fill up the balance on CSGOBOX directly.
I have filled up the balance but money didn’t come. What to do?
Attention! Your payment may be delayed for 5-10 minutes. If the money didn`t come within the hour, please contact the support, write details of payment to firstname.lastname@example.org
I have opened the case, received an item so how I can pick it up?
Go to your profile and click the "Send" on item of your interest, then appears the "Get" button, which leads directly to the trade on Steam.
There is a "Temporarily Unavailable" note on the case, why?
The case / collection becomes unavailable if it does not contain all the items that are listed in the case / collection. This was preformed for the clear randomness. Bots are monitoring the trade platform and purchase the missing items all the time.
Your drop waiting up to 24 hours
Full cost of the item will be returned to your balance in case you don't withdraw it out during 24 hours.
Before opening Cases
Be sure to check your account trades on Steam, otherwise our bot will not be able to send you your items. Open your inventory, make sure that there is no ban 7 days after the password had been changed and Steam Guard is working properly.
Are you a popular bloger? Webmaster? Streamer? Youtuber?
If you are YouTuber and have 30.000+ subs and 5.000+ views on video, or site with 5.000+ visitors? Or have offer for partnership?
We will discuss our cooperation , which will be beneficial for all of us! Write to email@example.com if you have offer for partnership!
What are affiliate programs of CSGOBOX?
You place your partners link and get bonuses on the balance on our website!
It is important to know!
-A user can only become a partner of one of another user;
-You get the money to the account immediately after recharge your partner;
-All statistics is also a visiting your profile;
-Users with a large number of partners increases the rate of contributions;
I have given a link of many people on it are gone , but the money I have not received!
This user is already logged on to the site before, or is a partner of another user. Remember - one user can become a partner once and for all.
How can you increase your percentage of profits from partners?
We keep track of active users and improve the percentage. More guests - more percentage!